Hello! Welcome to my personal website. Expect to read about a variety of subjects, ranging from Denver (where I live with my family) to open source projects. If you’d like to get in touch, please contact me.

I am the Founder and Manager of Kenny Consulting Group, LLC, a consultancy that helps founders and executives grow their businesses. A few projects I’m working on include: Intro CRM, OSHdata, and Hello Blink Show. I previously worked in management consulting and for several technology companies before starting my own business.

I’ve been featured in outlets like The Wall Street Journal, National Public Radio, and Hacker News. Outside of work, I contribute to public data projects like Wikipedia and OpenStreetMap. I previously served as Treasurer of the Board of Directors for the Open Source Hardware Association (OSHWA). In school, I earned an MBA from the University of Denver and a BA in Economics from Pepperdine University.

Listen to the latest episode of Hello Blink Show (co-hosted by Harris), a practical podcast for technical people who want to start their own company.

How to Run a Successful Livestream with Alessandro and Robert Hello Blink Show

In this episode, we talk to Alessandro Grande and Robert Wolff, who run the Arm Innovation Coffee livestream on YouTube (which you can check out here). They tell the story about how they joined forces about a year ago to create a weekly interview video series during the pandemic.Alessandro and Robert use StreamYard to help manage the livestream, including green (waiting) rooms for guests, overlays, and live comment pop-ups. They also use Open Broadcaster Software Studio (OBS Studio) to stream their own personal feeds into StreamYard to manage multiple cameras and other overlays.Livestreams are great for making connections with audiences where people can chat and ask live questions. They offer a different form of engagement rather than a video or podcast where audience members are expected to passively watch/listen to the presenters. This helps humanize a brand by allowing customers (or potential customers) to interact directly with the presenters and each other.Developer evangelists (advocates, etc.) should consider adding livestreaming to their toolbox as a way to interact with customers and audiences.The new form of voice-only hangouts (e.g. Clubhouse, Twitter Spaces) offers something similar to livestreaming, but seems to lack many feedback features available on other platforms, such as the ability for audience members to type something into a chatbox. Robert talks about how to measure success with livestreams, which can be different than many common business metrics. These measurements include brand awareness and engagement compared to the amount of time to prepare and create the livestream (i.e. the return on investment). Alessandro mentions that a livestream should offer something to the audience to keep them engaged. SponsorWe want to thank Twilio for sponsoring this episode! Twilio is a cloud platform that helps developers automate phone calls, text messages, and other communications through their web API. Check out twilio.com/go/helloblink for more information about using Twilio for automated messaging and IOT applications. List of ResourcesArm Innovation Coffee LivestreamStreamYardOpen Broadcaster Software Studio (OBS Studio) Guest InformationAt the time of this episode’s release, Alessandro Grande has left Arm and taken a new position as Director of Technology at Edge Impulse.  Robert Wolff is an Ecosystem Developer Evangelist Manager at Arm. Guest Contact InformationLinkedIn – Alessandro GrandeLinkedIn – Robert WolffTwitter – Alessandro GrandeTwitter – Robert Wolff Host Contact Informationshawnhymel.comkennyconsultinggroup.comLinkedIn – Shawn HymelLinkedIn – Harris KennyTwitter – Shawn HymelTwitter – Harris Kenny License Information“Hello Blink Show” by Kenny Consulting Group, LLC and Skal Risa, LLC is licensed under CC BY 4.0Intro and outro song is “Routine” by Amine Maxwell is licensed under CC BY 3.0
  1. How to Run a Successful Livestream with Alessandro and Robert
  2. How to Build an Audience with Darian Johnson
  3. How to Run a Successful Crowdfunding Campaign with Julio and Sean

Listen to the latest episode of Pipeline Meeting (hosted by Harris), a place for freelancers and early stage founders to get real advice about managing and closing deals.

Our New Customer Onboarding Process Pipeline Meeting

As we bring new customers onboard at Intro CRM, we were thinking about the best way to do it. Along came Arrows, a tool that elevates the customer onboarding process. In this episode, we talk through who needs to think about onboarding, what constitutes a good customer onboarding process, and three things we like about Arrows. Plus, an unexpected use case. Read the episode transcript here.On the Intro CRM YouTube channel: Customer Onboarding Process Demo of Arrows →On the Intro CRM blog: Your customer onboarding process with Arrows →Learn more: Visit Arrows' website to sign up for a free trial →Meet Daniel Zarick: Follow Daniel on Twitter →Meet Benedict Fritz: Follow Benedict on Twitter →Listen to their podcast: Keep Going podcast →
  1. Our New Customer Onboarding Process
  2. Your virtual sales assistant
  3. Intro CRM Basecamp Integration